Aviation Security Control Center; ASCC) Manager, Aviation Security Control Center

Job :  |  Services LLC

Amazon is looking for an experienced intelligence and security leader to join our Aviation Security Control Center (ASCC) in Erlanger, KY. You will report to the Sr. ASCC Manager at Amazon Air’s Network Control Center (NCC) and partner closely with NCC operations, Global Security, and AvSec field teams to enable positive security outcomes for Amazon’s aviation operations. The ideal candidate has a strong background in intelligence analysis, security operations, risk management, or critical incident management.

You will lead and grow the intelligence and risk management programs within the ASCC, driving real-time incident coordination during security events across Amazon Air, Prime Air drone operations, and Amazon Air Cargo. You will drive the identification, analysis, processing, and distribution of finished intelligence products, produce flash warnings and situation reports, lead investigations into workplace violence incidents, and apply risk management methodologies to assess emerging threats and mitigate security risks that directly impact the safety of Amazon’s global aviation network.

You will work across teams to define risk tolerance levels, develop intelligence and risk program strategies, mentor ASCC Specialists, and drive cross-functional initiatives that improve the ASCC’s security posture and operational effectiveness. Where the business problem and solution may not yet be defined, you will deliver independently, using your expertise to scope the work, identify opportunities, and recommend courses of action.

This position requires shift work, including nights, weekends, and holidays. You must make sound judgments under pressure, handle sensitive information with discretion, and operate autonomously as the senior individual on shift. If you are ready to support the intelligence and risk management mission for Amazon’s expanding aviation security operations, we want to hear from you.

You will be part of the ASCC team providing 24/7 security coverage for Amazon’s global aviation operations. You will lead the development and growth of the ASCC’s intelligence and risk management programs, driving cross-functional projects and partners to meet defined goals. In this role, you must:

• Support security incident response and provide guidance to field teams during crisis situations, applying risk management methodologies to prevent or mitigate consequences of decisions that drive risk above tolerance levels
• Support the intelligence program: identify, analyze, and process threat-related information from multiple open-source and proprietary platforms, producing finished intelligence products that support decision-makers
• Operate autonomously during your shift as the senior ASCC representative, making go/no-go recommendations and clearing blockers without requiring escalation
• Handle sensitive information with discretion and professionalism, promoting a culture of compliance to security policies and regulations
• Make sound, timely judgments under pressure in fast-paced situations, distinguishing between important and urgent matters and accelerating progress by driving timely decisions
• Mentor and develop ASCC Specialists, improving their skills, judgment, and ability to deliver independently
• Work 10-hour shifts, including nights, weekends, and holidays

You will also:

• Gather and analyze threat-related intelligence from multiple open-source and proprietary platforms, integrating incoming information with current intelligence and investigations
• Assess the credibility and significance of incoming information and escape or handle appropriately based on your expertise
• Identify…