Library Associate - Children's Department

JOB SUMMARY

The Library Associate 2 is assigned to the Escondido Library. Under direction from library management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of library operations; primarily at the circulation desk. The position provides direct customer service to library patrons and supports daily library services, programs, and activities.

Employment Type
:
Regular Part-Time, Non-Exempt (Hourly)

Hours worked per week
: 20

Hourly Rate
: $16.50

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Enjoy providing story times for children, along with programming for these events.
• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts.
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.).
• Checks in and processes library materials as necessary.
• Accepts and processes fines, fees, or other payments.
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials as necessary for patron homebound programs.
• Shelves library materials.
• Addresses or escalates patron conduct or safety issues to appropriate management.
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other duties as assigned.

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• H.S. Diploma or GED required.
• Two years library experience preferred.
• Basic knowledge of library systems and databases preferred.
• Ability to work a regular schedule that may include a combination of days, evenings and weekends.
• Excellent customer service skills.
• Knowledge of Microsoft Office Suite.
• Good communication skills, both written and verbal.
• English/Spanish speaking is a plus.
• Regular and reliable attendance is required.

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

• Tuition Reimbursement
• 401(k)
• Employee Assistance Program
• Employee Referral Bonus Program
• Bucket list Awards
• Sick leave
• Vacation leave
• Holiday Pay

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.