Projects Specialist

At Baker Home Energy we thrive off truly living our values
- Do the Right Thing, Exemplify Our Reputation, Win Together, and Embrace Change and Growth.

We've been helping Southern Californians power their homes and live more comfortably since 1938. Today, we provide comprehensive home energy solutions including solar and battery, heating and cooling, roofing, electrical, plumbing and other essential home services. Our continued success is built on the experience and dedication of our people and a shared commitment to quality, service, and doing the job right.

We're looking for talented people who want to grow their careers while helping us deliver the trusted service Baker customers have relied on for generations.

The position of Project Specialist has been established to assist with field operations and construction. Facilitates communication with customers and AHJ's to ensure projects are energized and closed in a timely manner with the lingering job site issues. Ensures implementation and prescribed activities are carried out in accordance with Baker Home Energy's specified objectives for the successful completion of the project.

• Support projects by providing administrative and clerical support, completing special projects, and working with the entire construction team.
• Manage field job completion emails.
• Per job completion email, close construction task and push project into inspection or create project issue.
• Own all project issues, Push for resolution to get project completed, inspected and closed in a timely manner.
• Schedule issues and assign technician based on issue type.
• Immediate contact person for any customers reaching out in the issue or inspection phase of their project
• Push Inspection team, to complete inspections in a timely manner
• Verify all photos are uploaded and ready for MI finance approval
• Schedule onsite customer walks / orientations if requested by homeowner after energizing
• Assist with customer monitoring issues.
• Contact Customers after PTO to verify full project completion.
• Back up to Construction Manager for construction scheduling / man power assignment
• Handle all construction schedule changes. Job push outs or pulling up projects to keep schedule full. Own customer communication for changes.
• Coordinate restrooms for construction only projects.
• Back up
  - Direct to site ordering and scheduling
• Keep Issue tracking log, looking for repeat offenders, or certain repeating issues that may need to be brought up to vendors.
• Schedule service install projects in Service Titan (Projects without permits only)
• Close all Service install projects in Service Titan (Verify install completion, install notes are completed, photos are uploaded and project is paid in full)
• Perform overtime work as required and requested by supervisor to meet department and company needs.
• Perform any other tasks as needed.

• None

The base pay for this position is $24.00 - $29.00 per year.

• High school diploma or general education degree (GED). Some college preferred.
• Minimum 2+ years of administrative experience with a small to medium sized contractor is required.
• Must have excellent computer skills in MS Suite (Excel, Word, Outlook, Adobe Acrobat, etc.).

Microsoft Suite skills (Excel, Word, Outlook, Adobe Acrobat, etc.)

(Utilize Skills Library. List highest to lowest priority.)

• Strong communication skills
• Customer Service Oriented
• Collaboration and teamwork

Onsite office environment. Individual will frequently be required to stand, walk, sit, talk, and hear. Occasionally may have to life boxes full of materials for…