Case Manager , Employment Specialist - NCSH Residential

Job Description

Posted Thursday, December 18, 2025 at 8:00 AM

Health

RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health RIGHT
360 offers residential treatment services designed to serve individuals and families with substance use disorders and co‑occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission‑driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

Health

RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance‑use treatment, and primary health services. Additionally, we provide transitional support for individuals re‑entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

North County Serenity House (NCSH), a residential program of Health

RIGHT 360, was founded in 1966 to provide substance‑use disorder services in the community. NCSH provides a gender‑responsive and trauma‑informed environment, using evidence‑based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co‑occurring mental illness, we provide integrated substance‑use and mental health services which treat both conditions as primary.

Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance‑use disorders.

Case Manager is an in‑person role that delivers client services by coordinating care within the organization’s continuum of services and with external human‑service providers. They collaborate closely with clients to assist in completing intake paperwork, outcome assessments, and applying for benefits. Working alongside a multidisciplinary team, Case Manager I ensures optimal treatment outcomes aligned with Health

RIGHT 360’s philosophy, goals, policies, mission, and vision. Services are provided flexibly across outpatient offices, residential treatment settings, or in the community as dictated by client needs and program requirements. Reliable transportation is required.

• Assist the client with intake by completing case management assessment and entering financial and benefit information.
• Support the client in applying for Medi‑Cal or transferring Medi‑Cal County when appropriate.
• Assess the client’s case management needs and complete all releases of information.
• Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance‑use disorder services, and aftercare.
• Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, and providing appointment reminders for therapy and psychiatrist.
• Deliver services in…