Leave Management Specialist; Temp

Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

This position is temporary, with an estimated assignment duration of 6 months.

The Leave Management Specialist serves as the primary subject matter expert for employee leaves of absence, workplace accommodations, and worker's compensation. The role manages and coordinates cases from initial notice through return to work or case closure, helping ensure timely communication, accurate documentation, consistent administration, and compliance with applicable laws, regulations, and Neighborhood Healthcare policies.

This position works closely with employees, business leaders, Human Resources leadership, third-party leave administrators, worker's compensation carriers, Payroll, Benefits, and other internal partners. The Specialist owns the case-management and compliance process within leave, accommodation, and worker's compensation programs.

• Independently administer routine and complex employee leave cases through return to work, separation, or case closures, including FLMA, CFRA, PDL, USERRA, personal leave, sabbatical, and other applicable federal, state, and company-sponsored leave programs
• Analyze leave requests and supporting documentation, determine eligibility and applicable leave protections, identify overlapping entitlements, and ensure appropriate designation and administration

• Serve as the primary internal liaison with the organization's leave administrator
• Monitor case activity, resolve escalations, review discrepancies, and help ensure employees and leaders receive timely and accurate information

• Serves as an advisor to employees and leaders regarding leave eligibility, available leave programs, documentation requirements, timelines, return-to-work requirements, and related organizational procedures
• Advises leaders regarding temporary work arrangements, work restrictions, modified duty, and appropriate next steps when an employee is unable to return to work

• Lead the interactive process for accommodation requests in accordance with applicable requirements
• Gather and review supporting documentation, evaluate potential accommodations with the employee, managers, and appropriate business partners, document outcomes, and monitor approved accommodations as needed

• Own worker's compensation claims from initial report through return to work or claim closures
• Maintain communication with the employee, supervisor, carrier/administrator, and internal partners; support timely claim reporting; track work restrictions and coordinate modified duty or return-to-work activity as applicable

• Manage return-to-work and fitness for duty processes for leave, accommodation, and worker's compensation cases
• Confirm required documentation, communicate restrictions to appropriate stakeholders, and coordinate transition back to work while protecting confidential medical information

• Partner with Safety and worker's compensation partners to review injury trends, support reporting and recordkeeping, and identify opportunities to reduce workplace injuries and improve return-to-work outcomes
• Maintain and audit employee leave status, work status, timekeeping information, and related case data are accurately reflected in the HRIS (UKG)
• Determine required leave-status updates and coordinate necessary adjustments with Payroll, HRIS, Benefits, and other…