Claims Manager​/Claims Coordinator

Future Opening:
Claims Manager / Claims Coordinator

Solid Restoration is growing fast, and we’re looking for a Claims Manager / Claims Coordinator who knows their way around property restoration claims—and thrives in a fast‑paced, high‑accountability environment.

This role is open at our San Diego location (and we’re hiring for our Dallas‑Fort Worth team as well). If you live for checklists, deadlines, and detailed documentation—keep reading.

You’ll be the go‑to person for managing claims from start to finish. That means keeping things organized, ensuring program compliance, and being the bridge between homeowners, adjusters, TPAs, and our internal teams.

This is not just an admin gig—we’re looking for someone who takes ownership, solves problems, and drives claims forward every single day.

• Managing claims from intake to closeout with precision and urgency
• Communicating with homeowners, adjusters, TPAs
  , and field staff like a pro
• Uploading documentation and notes to Xact Analysis
  , DASH
  , and other required platforms
• Ensuring files meet TPA guidelines and timelines (no exceptions)
• Supporting mitigation and reconstruction teams with solid communication and coordination
• Following up relentlessly to make sure nothing falls through the cracks

• Hands‑on experience with TPA programs
  , including:
  • Contractor Connection (top priority)
  • Alacrity
    , Sedgwick
    , and Accuserve
• Proficient in Xact Analysis and DASH by Core Logic
• Solid grasp of the insurance restoration process (mitigation + reconstruction)
• Highly organized, detail‑oriented, and able to juggle multiple claims at once
• Strong communication and follow‑through—you don’t ghost people, ever
• A team player with a get‑it‑done attitude and a sense of urgency

Because we don’t do average. We’re building something great—rooted in accountability, speed, trust, and real customer care
. You’ll join a team that moves fast, backs each other up, and pushes for excellence on every claim, every day.

Compensation: $28.00 - $35.00 per hour

Solid Restoration Inc. is a full‑service construction company specializing in water damage, fire and smoke restoration, mold remediation and home remodeling. We are here to serve you 24 Hours a day, 7 days a week with immediate response time.

Brett Soliday, our President and founder opened his doors for business in 1996 in San Diego, CA. He has always stood for integrity and honesty, with an emphasis in total customer satisfaction. At Solid Restoration, our continued success comes from intuitive thinking and perseverance to be a leader in the industry.

Or apply here.