Lead Front Desk Associate

Do you have a passion for helping others? Are you interested in leading our front desk team?

At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best! We support and inspire you to be your best while we work together to help clients feel their best.

Perks & Pay:

• A healthy compensation plan that rewards your hard work
• Compensation ranges from $18.00/hr to $20.00/hr, including bonuses and commissions.
• Benefits that help you take care of you:
• Employee Appreciation Bonuses like Paid Time Off, Employee Service Benefits (massage, facial, stretch sessions), employee discounts, fun competitions and prizes
• Benefits that include Telemedicine, Employee Assistance Program and Paid Holidays & Sick Leave
• Employer/Employee Partnership programs like Employee Referral bonuses, cross-training, leadership training and more
• A dynamic, energizing environment where you're consistently challenged, never bored
• Training to help you grow and refine your leadership, sales and customer service skills.
• A flexible schedule for a better work/life balance

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Have sales leadership experience
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Must be willing to work some nights and weekend shifts

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Lead our front desk team in selling new memberships
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!