Site Manager

Site Manager

Requisition

We are excited to offer a fantastic opportunity for a Site Manager to be based from our Esher depot (KT10 8AS
).

The standard hours of work are 40 per week, Monday - Friday.

In this role, you will effectively manage the site, covering both Street Cleansing and Waste Collection including ensuring Health & Safety, Environmental and O License compliance, delivering first class customer service in line with pre‑defined business KPIs, promoting employee engagement to support continuous improvement in productivity and quality of service provision, through continuous review and improved site profitability, to support business growth and best in class performance.

• Monitor, manage and co‑ordinate all site level resources to ensure an increase in operational productivity and improved quality of service provided.
• Ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.
• Define and support the development of the drivers and staff by identifying and sharing best practice.
• Manage and ensure compliance with Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.
• Agree, monitor and manage the full site P&L budget, delegating accountability where appropriate, supporting financial year‑on‑year growth of the depot.
• Deliver a culture where safety is never compromised.

• Manage service completion within SLA including bin deliveries, bulky collections and missed bins.
• Optimise resources and continuously review the operations to improve profitability and customer service, managing change where necessary.
• Ensure compliance with contractual requirements around in‑cab usage.
• Proactively monitor KPI performance and ensure corrective action is taken for any failures.
• Provide reports and feedback to stakeholders as required.
• Manage site performance using Masternaut and Power BI.
• Forecasting of personnel and equipment to ensure service delivery within budget.
• Identify opportunities for continuous improvement and efficiency to contribute to revenue generation and control costs.
• Plan and deliver round optimisation plans and site improvement plans.
• Overall responsibility for Site Fire and Safety procedures and business continuity planning.

• Ensure that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, personnel, finance and Transport) are maintained.
• Undertake gate checks and crew checks to ensure compliance with health & safety, vehicle and PPE policies.
• Investigate all accidents to ensure corrective actions are put in place.
• Ensure employees are conducting pre & post vehicle checks and reporting faults where necessary.
• Ensure compliance with zero code.
• Proactively report and investigate all close calls and accidents.
• Proactively monitor and manage fuel consumption and driver behaviour.
• Ensure compliance with O License requirements.
• Ensure mandatory training and certification is in place.

• Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
• Deliver resource plans, and work with functional support areas to manage recruitment, managing attendance to improve utilisation.
• Conduct training needs analysis and deliver specific training where required.
• Lead and motivate staff through positive employee engagement through open communication.
• Undertake people management responsibilities including PDRs, performance conversations, absence management and dealing with disciplinary matters, including dismissals, appeals and grievances in line with Company policy.
• Carry out inductions for new employees and agency workers.
• Proactively manage annual leave in accordance with annual leave ceilings.
• Engage employees/team to deliver and reinforce Amey’s culture and values; ensure thorough communication of change and new processes; motivate and provide guidance to individuals and team.
• Represent Amey’s values and act as a personal role…