Retail Sales Associate

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

The Retail Salesperson will assist customers with purchasing merchandise.

• None.

• Greet and interact with customers.
• Consult with customers to understand their needs and preferences related to merchandise.
• Sells to customers using suggestive selling, and tie-in selling and upselling.
• Rotate stock when new merchandise comes in
• Ensure sales areas are kept neat, clean, dusted, and inventory in the correct place.
• Ensure merchandise has proper tags and labeling.
• Ensure back stock is kept neat and orderly, checked, and stocked daily.
• Maintain end caps and rotate end cap merchandise once a month.
• Thorough knowledge about how to place special orders and utilize the Do It Best Catalog.
• Place orders and assist charge customers with questions and issues.
• Compliance with Hacienda uniform policy.
• Ongoing completion of online training.
• Performs other duties as assigned.

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customers’ needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the store’s point-of-sale system.

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 15 pounds at times.