Payroll Associate

Responsibilities

• Play a pivotal role in delivering a first-class payroll service to Gravita clients and stakeholders
• Responsible for the end-to-end processing of client payrolls across a variety of pay cycles, including weekly, fortnightly, monthly, quarterly, and annual frequencies
• Work closely with the Payroll Manager and Associate Payroll Manager to enhance accuracy, streamline processes, and drive continuous improvements in efficiency
• Maintain ongoing communication with HM Revenue & Customs (HMRC) to ensure compliance with statutory obligations
• Accurately manage all online payroll filings, Real Time Information (RTI) submissions, and correspondence, ensuring deadlines are consistently met
• Administer workplace pension auto-enrolment duties using integrated payroll systems
• Handle essential HMRC documentation such as starter checklists, P45s, and P60s to ensure smooth employee onboarding and offboarding, and maintain accurate records for audit and compliance purposes
• Complete year-end processes including P60 production, final submissions to HMRC, reconciliation tasks, and preparation of payroll summaries for client records and internal reporting
• Stay informed of changes in employment and payroll legislation
• Proactively adapt processes and advise clients on regulatory updates to maintain full compliance
• Commit to completing relevant CPD hours annually, keeping up to date with industry best practices, software developments, and regulatory changes to enhance technical knowledge and service delivery
• Operate Paycircle and other modern payroll platforms efficiently, utilisation cloud based functionalities for real-time collaboration, client access, and data security
• Act as a trusted point of contact for clients on payroll-related matters
• Resolve issues professionally and proactively while providing guidance and building strong, long term relationships
• Prepare and issue accurate client invoices
• Monitor receivables and follow up on outstanding payments in a professional manner to support healthy cash flow
• Contribute to the smooth functioning of the payroll service by undertaking a variety of administrative and support tasks as needed, demonstrating flexibility and a collaborative mindset

• Solid understanding of payroll legislation and auto enrolment processes
• Some experience processing weekly and monthly payrolls, ideally in a bureau or client-facing environment
• Proficient in payroll software, with Paycircle or similar (preferred)
• Strong attention to detail and accuracy
• Strong communication skills, clear and effective in both verbal and written forms
• Confident with IT systems and spreadsheet tools (including formulas)
• Skilled at building client relationships and managing a portfolio
• CIPP qualification or equivalent (preferred)
• Engage in relevant Continuing Professional Development (CPD) and training to maintain professional competence and stay up to date with legislation, industry standards, and best practice
• Proactive in learning and professional development
• Ability to work independently and collaboratively within a team environment