Housing Officer, Administrative​/Clerical

Housing Officer - Braintree

Location:

Braintree, CM7.

Salary: £20 - £24 per hour.

Full Time - Monday to Friday - 37 hours.

Contract:

Initially three months - possibly beyond.

• Frontline Support:
  Conduct initial interviews with individuals presenting housing-related issues, in person or remotely.
• Case Monitoring:
  Track and update homelessness prevention/relief cases, ensuring assessments and documentation are completed promptly.
• Temporary Accommodation Management:
  Maintain accurate records of temporary accommodation occupancy, update systems (e.g., Abritas), and liaise with providers to avoid delays.
• Administrative Tasks:
  Prepare essential paperwork such as occupation agreements, risk assessments, and notices to quit.
• Financial Liaison:
  Work with internal teams (e.g., Sundry Debtors) regarding invoices and repayments for temporary accommodation.
• Benefits Coordination:
  Hold weekly meetings with Housing Benefit teams to resolve outstanding documentation and ensure claims are processed.
• Reporting:
  Provide monthly data on temporary accommodation placements, including household numbers and nights stayed.
• On-Site Support:
  Assist with signing up tenants, compiling inventories, and explaining tenancy conditions.
• Meeting Support:
  Attend and assist with meetings (e.g., Joint Referral Panel), including preparation and note-taking.
• In the absence of other clerical staff undertake administrative tasks such as copying docs, attaching documents to Abritas Housing System, preparation of duty rota etc.

Recruitment is done in line with safe recruitment practices 4

Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Liam Heddleon.