Operations Administrator

Our client, a well established family run business based in Basildon, is seeking a highly organized and proactive Operations Administrator to support the day-to-day running of their busy Operations Department. This is a fast-paced role requiring a candidate who can think quickly, manage multiple priorities, and adopt a solution-focused approach to problem-solving.

• Manage supplier purchase orders and delivery dates within Pipedrive, ensuring all information is accurate and up to date
• Maintain and update delivery schedules and order information on Google Sheets
• Act as the main point of contact for direct supplier deliveries, resolving issues as needed
• Record and track action points from weekly Operations Meeting
• Issue end-of-day invoicing to Accounts by required cut-off times
• Book standard deliveries and installation appointments with clients
• Handle general administrative customer enquiries related to orders, deliveries, and installations
• Follow up on completed deliveries and installations to gather customer feedback and log outcomes for ISO compliance
• Match delivery notes to corresponding orders for master filing and record-keeping, including Proof of Delivery (POD) documentation for completed deliveries
• Provide Sales Team with regular updates regarding supplier lead times

• Previous experience in an Operations Administration, Logistics, Transport Planning, Supply Chain, or similar role.
• Experience working within a fast-paced operations environment where priorities can change quickly.
• Strong organisational and time-management skills with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills
• High attention to detail and accuracy, showing strong problem-solving abilities and a solution-oriented mindset.
• Proficiency in Microsoft Office / Google Workspace (Excel, Word, Docs, Sheets)
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving mindset with a proactive approach
• Ability to work independently and collaboratively

• Salary £28,000 - £32,000 depending on experience
• Profit related bonus scheme
• 7.30am - 4.30pm Monday - Friday with 1 hour for lunch
• 20 days holiday + bank holidays

Please note:

due to the nature of this role, it is office based amongst the team.