Housing Community Safety Administrator

Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents
. Working 37 hours a week, Monday - Friday, the salary will be 29,540
.

Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature.

• Receive and respond to enquiries from members of the public, referring to an appropriate officer
• Process incoming and outgoing post
• Provide administrative support to the team, ensuring tenancy records are updated
• Gather and review intelligence and evidence, including CCTV
• Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety
• Assist in preparation of documentation for legal action, taking witness statements
• Provide a support role to victims of anti-social behaviour
• A range of additional tasks provided upon agency registration

• 29,540 annum
• Pension

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential
• Previous Administrative experience is beneficial
• Good Microsoft IT skills, organised, and strong attention to detail
• Excellent communication skills, any type of previous customer interaction is helpful
  
  Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks