Group Product Manager

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Job Description

Ford Credit Europe is in the middle of a major tech transformation. As part of this, a brand‑new dealer‑facing finance tool is being rolled out across Europe to ensure the dealer experience is the best it can be and ultimately serves the customer efficiently.

Ford Credit is searching for a Group Product Manager, who will lead a team of product managers to enhance our dealer tool in the UK and rollout the new tool across the rest of Europe starting in Germany. This is a highly visible and critical role as it’s the main entry point into our modernised tech platform, drawing attention from the execs of Ford Credit globally.

The main customers will be dealers using the tool in their dealerships and our end customers who will be impacted by the dealer flow.

• Lead and manage a team responsible for the delivery and growth of our dealer tool known as Ford Finance, ensuring it serves dealers appropriately and has the right roadmap to address future needs.
• Collaborate with and lead a diverse team of product managers, engineers, designers, and stakeholders across Europe to manage a diverse team across multiple geographies, ensuring effective collaboration and communication while enhancing and maintaining the core platform.
• Engage with senior stakeholders, build and sustain strong relationships to ensure strategic alignment and prioritise platform goals.
• Utilise technical expertise to guide the development of new features while managing and hardening the existing platform to ensure robustness and efficiency.
• Own and shape the roadmap, set and communicate a clear product roadmap, make strategic prioritisation decisions that maximise impact and align with business objectives, and foster trust with team members and stakeholders.
• Stay ahead of the curve: monitor and analyse competitor offerings and industry trends, identifying opportunities to enhance dealer capabilities and improve operational efficiency.
• Drive operational efficiency: identify opportunities to streamline the dealer and customer experience, while considering impacts on operational teams.
• Foster cross‑functional collaboration: work closely with product, engineering, design, and business stakeholders to ensure the overarching product vision is achieved.
• Drive innovation and problem solving, turning business and customer challenges into opportunities for innovation and measurable improvement.
• Ensure high‑quality delivery by collaborating with cross‑functional teams to deliver impactful launches that ensure an exceptional internal and external customer experience.
• Measure performance effectively: define, instrument, and track key metrics; use quantitative and qualitative insights to ensure enhancements solve real customer problems and deliver value.

This is a unique opportunity to join a dynamic team and make a significant impact on the future of Ford Credit’s Dealer team. If you are a results‑oriented product leader with a passion for driving impactful change, we encourage you to apply.

• 5+ years in a product role: advanced‑level product management skills, demonstrated by delivering multiple products into production with significant adoption.
• Exceptional communication: comfortable communicating with senior stakeholders, engineers, and product leadership; able to tailor your message to the audience.
• Stakeholder management: able to manage a complex stakeholder environment, developing processes and ceremonies to keep stakeholders aligned and elicit appropriate input.
• Customer centricity: you empathise deeply with customers and truly understand their challenges.
• Data‑guided: you use data to guide decision‑making and priorities; where data is missing, you work to establish it and make key metrics visible through clear reporting.
• Product strategy: you connect the organisation’s long‑term aspirations with a coherent long‑term strategy for your product.
• Self‑starter: you thrive amid ambiguity and complexity, bringing clarity and momentum, becoming the go‑to expert for your product area.
• People leadership and influence: you lead your team…