Junior Customer Services Assistant & Order Picker
Job in
Essex, Essex County, England, UK
Listed on 2026-06-26
Listing for:
WEST ONE TECHNOLOGY LTD
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Job Description
Based within a warehouse and office in Waltham Abbey, we are looking for an individual with great customer service and experience with picking customer orders.
This is a versatile role requiring a flexible individual who can multitask, enjoys answering customer queries, is able to deal with a range of customers on the phone, and is able to pick bulk customer orders accurately.
This is a dynamic role which will be challenging and gratifying.
Role and Responsibilities- Answering customer queries by telephone
- Producing regular reports
- Picking orders in large quantities according to customers’ requirements
- Processing and batching customer orders
- Sending out post to trade-in customers
- Arranging post and collections (Royal Mail, DPD and Fed Ex)
- The candidate will need to show a good understanding of Microsoft Office:
Word, Excel and Outlook. - To work well within a small team and, on occasion, work responsibly in a standalone position.
- Coordinating with other departments to ensure customer orders are fulfilled.
The hours for this role are Monday to Friday, 09:00 – 18:00, 40 hours a week.
The salary is dependent on experience and will start at £8.50 to £9.50 per hour.
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