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Customer Service Team Lead: Coaching

Job in Essex, Essex County, England, UK
Listing for: Adore Recruitment
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Team Lead: Coaching and Experience

Adore Recruitment is seeking a Customer Service Manager to lead a team of Customer Service advisors in Essex. You will be responsible for ensuring the delivery of excellent customer service and developing the team through coaching and leadership.

This role involves managing customer complaints, identifying process improvements, and driving customer experience enhancements using various sentiment channels. Benefits include medical treatment, holiday days, pension, and tech purchase schemes.

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