Service Advisor

Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary is 27,000, plus OTE 38,000. Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme.

Daily duties:

• Arrange vehicle services via telephone and face to face communication
• Understand customer's requirements, addressing any specific concerns
• Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames
• Contact customers to advise of further services or costs that arise during the service
• Arrange alternative transport for the customer

Benefits:

• Salary per annum is 27,000 OTE 38,000
• Achievable bonus plan
• Pension
• Life assurance
• Employee car purchase
• Repair discount scheme

The ideal applicant will have their own transport given the site location.

The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly.