Complaints Resolution Specialist
Listed on 2026-10-11
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Customer Service/HelpDesk
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Government
Essex-based local authority is seeking three Complaints Resolution Officers to join its housing service on an initial six-month temporary contract. The role is hybrid, with minimum 2–3 days on site each week, offering an opportunity to manage a varied caseload.
You will handle Stage 1 and Stage 2 complaints, as well as Housing Ombudsman cases, ensuring timely, fair and well-documented responses for residents and stakeholders.
This is an excellent opportunity to take on the Housing Complaints Resolution Specialist role at Vivid Resourcing Ltd.
Full responsibilities and requirements are described in the listing above.
Learn more about the Housing Complaints Resolution Specialist role in the description above.
We appreciate your interest in this position.
Join Vivid Resourcing Ltd and contribute to our ongoing work.
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