Senior Housing Complaints Resolution Specialist
Listed on 2026-10-10
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Customer Service/HelpDesk
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Government
Carrington West is seeking experienced Complaints Resolution Officers to join a social housing service on an initial 6-month temporary contract. The role focuses on investigating Stage 1 and Stage 2 housing complaints, managing Housing Ombudsman cases, and driving service improvements.
Onsite 2-3 days per week and liaison with Councillors and MPs will be required. You will undertake detailed investigations, prepare evidence-based responses, and coordinate with housing, repairs and other
Consider building your career as a Senior Housing Complaints Resolution Specialist at Carrington West.
We would love to welcome a new Senior Housing Complaints Resolution Specialist to our organisation in Essex, England, United Kingdom.
For the Senior Housing Complaints Resolution Specialist position at Carrington West, we are reviewing applications now.
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