BEMM Technical Analyst

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Position Title: BEMM Technical Analyst

Duration:
Contract

Location:
Dunton, Essex

• BEMM Author & Analyst (Project & Process Support)
• The Clients' Pro Special Vehicles team is responsible for the Body and Equipment Mounting Manuals (BEMM) that enable the global partners to convert Client vehicles into specialized solutions like ambulances, delivery vans, and campervans.
• As the Clients modernise the department, they are transitioning to structured authoring in Adobe Experience Manager (AEM) Guides and integrating AI to streamline the workflows.
• Our Client are seeking a BEMM Technical Analyst with a logical mindset and project management experience.
• In this role, you will be responsible for the end-to-end delivery of technical documentation updates.
• You will manage the timelines for specific manual chapters, collaborate with the team on AI-driven efficiency projects, and ensure that all technical content is accurate and delivered on schedule.

• Technical Authoring & Delivery:
  Create and maintain BEMM content, transitioning from MS Word-based logic to structured authoring in AEM Guides.
• Ensure that technical instructions for vehicle converters are clear, accurate, and compliant.
• Project Coordination:
  Manage the lifecycle of BEMM updates for specific vehicle programs.
• Track milestones, manage deadlines, and ensure that inputs from various engineering teams are received on time.
• Engineering Liaison:
  Coordinate with Subject Matter Experts (SMEs) across the business to gather technical data and translate complex engineering changes into clear, actionable instructions for vehicle converters.
• Collaborative AI Support:
  Identify and test AI solutions (such as LLM) to automate repetitive tasks.
• Support the development of AI-assisted translations and automated tracking of the SME approval pipeline.
• Process Improvement:
  Use your project experience to identify bottlenecks in the current BEMM creation process and contribute to the implementation of smarter, more efficient digital workflows.

• Project Management
  
  Experience:
  
  Proven experience in managing projects; comfortable planning tasks, tracking progress, and hitting deadlines.
• Logical Mindset:
  Ability to organise complex information and understand technical hierarchies.
• Communication:
  Exceptional structured writing skills, and ability to explain complex mechanical or electrical concepts simply.
• Attention to Detail: A “quality-first” mindset; BEMM instructions are critical for vehicle safety and warranty.
• Digital Aptitude:
  Strong interest in AI and automation; curiosity about how LLMs can be used to reduce manual administration and improve team efficiency.
• Team Player & Communicator:
  Excellent written and verbal communication skills, building relationships with engineering stakeholders, working effectively within a collaborative team.

• Engineering Knowledge:
  Understanding of vehicle architecture, body structures, and electrical systems (Commercial Vehicle experience is a plus).
• Degree Level Learning in suitable subject.

• Role is ideal for someone who enjoys technical detail of engineering documentation but also likes the bigger picture of project coordination.
• Key part of a team that is actively shaping the future of the Clients' Pro's technical support through digital innovation and AI.
• 4-5 Days on Site at Dunton, Max 1 Day WFH Per Week.