Senior Business Rates Officer

We are currently recruiting for an experienced Senior Business Rates Officer to join a local authority's Revenues service. The successful candidate will oversee Business Rates billing, collection and recovery, coordinating the work of Business Rates and Visiting Officers to maximise income collection, maintain legislative compliance and improve service performance.

• Coordinate workloads across Business Rates and Visiting Officers, ensuring performance targets and service standards are met.
• Oversee Business Rates billing, collection and recovery processes in accordance with legislation and Council policies.
• Monitor staff performance, undertake quality assurance checks and implement improvements where required.
• Administer Business Rates grants, exemptions, discounts and reliefs.
• Manage Business Improvement District (BID) levy billing and collection processes.
• Maximise Business Rates collection through effective debt recovery and enforcement procedures.
• Manage complex recovery cases, including liability orders, insolvency proceedings and enforcement action.
• Represent the Council in court proceedings and liaise with legal teams and enforcement agents.
• Support annual billing processes, government returns and the resolution of system-related issues.
• Monitor collection performance, maintain accurate statistics and report to the Revenues & Enforcement Manager.

• Previous experience as a Senior Business Rates Officer or in a supervisory role within a local authority Revenues service.
• Extensive knowledge of Business Rates legislation, billing, collection, recovery and enforcement procedures.
• Experience coordinating staff workloads, monitoring performance and undertaking quality assurance checks.
• Knowledge of Business Rates exemptions, reliefs, discounts and BID levies.
• Experience managing complex recovery cases, liability orders and court proceedings.
• Understanding of insolvency procedures and working with enforcement agents.
• Experience using Revenues systems and producing performance reports.
• Experience supporting annual billing processes and statutory government returns.
• IRRV qualification or membership, relevant equivalent qualification, or willingness to work towards accreditation.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Business Rates Officers, Senior Business Rates Officers, Revenues Team Leaders and Revenues Managers across the UK and would be pleased to speak with you confidentially.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.