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IT Service Desk Analyst — Windows & M365
Job in
Essex, Essex County, England, UK
Listed on 2026-09-03
Listing for:
Confidential
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
FRP Advisory is seeking a Service Desk Analyst to be the first point of contact for IT incidents and requests across a professional services environment. You will log and classify tickets, prioritize issues, and provide timely resolutions while maintaining high user satisfaction.
Location is flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other UK sites). The role emphasizes ITIL-aligned processes, knowledge base contributions, and adherence to security policies.
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