Data & Insights Manager

• Data & Insights Manager
• Based at London Stansted Airport
• Permanent, Full-Time role
• Hybrid working options available
• Competitive salary & benefits

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including:

• Bonus Scheme
• Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service

Join Stansted Airport's Data & Insight Team and help drive a truly data-led culture across the organisation. In this senior role, you'll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making.

You will get the opportunity to not only use your technical skills to make a real difference, but your stakeholder engagement and relationship building skills, supporting a broad range of analytical and reporting needs.

As a data SME, you'll partner with departments across the airport to build reliable, insightful data products and deliver high-quality analytics that uncover trends, solve operational challenges and demonstrate the value of data-driven decisions.

• Act as a senior team member, deputising for the Head of Data & Insight, providing thought leadership and supporting Performance Analysts.
• Deliver accurate, actionable insights from multiple data sources; lead deep-dive analysis into performance and system issues; manage delivery of key data outputs.
• Support operational performance reviews with clear reporting and insight, ensuring consistent standards and trusted data across the airport.
• Work closely with Operations, Finance, MAG Technology and the Data and Strategic Analytics (DASA) teams to streamline data, automate reporting and validate new systems.
• Ensure data accuracy, consistency and reliability, championing a single source of truth and identifying opportunities for automation and process improvement.

You’ll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories for stakeholders including the Senior Leadership team. Your technical capability spans advanced Power BI development, SQL expertise and working with large datasets in modern cloud environments.

You build trusted relationships across Technology and business teams, communicate with influence, and thrive in a collaborative, fast-changing operational setting. A passion for data, continuous learning and sharing best practice…