Data & Analytics Manager

A well-established, large-scale organisation within the UK travel sector is seeking an experienced Data & Analytics Manager to lead its Data & Insight function and play a pivotal role in driving a truly data-led culture across the business. Operating within a complex, fast-paced and customer-focused environment, the organisation recognises the importance of data in improving service delivery, enhancing operational performance and supporting strategic decision-making.

This is an exciting leadership opportunity for someone who combines strong technical expertise with commercial awareness, people management and the ability to influence at a senior level.

As Data & Analytics Manager, you will take ownership of the delivery and continuous development of the organisation’s analytical capabilities, setting direction for the team and ensuring that data, reporting and insight support wider business objectives. You will lead, motivate and develop a team of Performance Analysts, establishing clear priorities, promoting high standards and creating an environment where colleagues are encouraged to develop their skills, share knowledge and challenge existing ways of working.

Working closely with the Head of Data & Insight, you will help shape the team’s strategy, oversee key deliverables and ensure resources are effectively aligned to business priorities. You will act as a senior point of contact for analytical matters, providing guidance, resolving challenges and ensuring the team consistently delivers high-quality, actionable insight.

A key part of the role will be to build strong relationships across Operations, Finance, Technology and Strategic Analytics, acting as a trusted business partner to senior stakeholders and functional leaders. You will work collaboratively to understand business challenges, identify opportunities where data can add value and translate strategic requirements into effective analytical solutions. Through strong communication and influencing skills, you will champion evidence-based decision-making, challenge assumptions constructively and demonstrate how data can improve performance, efficiency and the customer experience.

You will also play a key role in promoting data literacy across the organisation, helping stakeholders understand and confidently use data to inform their decisions.

You will oversee the delivery of business and operational performance reporting, ensuring stakeholders have access to accurate, consistent and meaningful insights. This will include supporting performance reviews, monitoring key metrics, identifying emerging trends and overseeing deep-dive investigations into complex performance issues. You will guide the team in identifying root causes, assessing risks and opportunities, and developing recommendations that drive continuous improvement.

By connecting operational insights with wider commercial and strategic objectives, you will help ensure that data is used not simply to report on past performance, but to influence future decisions and deliver measurable business outcomes.

From a technical perspective, you will provide leadership across the development of Power BI dashboards, reporting solutions and data products, ensuring they are robust, scalable and aligned with business needs. You will bring strong SQL expertise and experience working with large, complex datasets across multiple systems and modern cloud-based environments. While this is a management-focused position, you will retain the technical credibility to challenge analytical approaches, guide solution development and support the resolution of complex data challenges.

You will also drive the automation and optimisation of reporting processes, identifying opportunities to improve efficiency, reduce manual intervention and enhance the quality and accessibility of insight across the business.

Data quality, governance and consistency will be central to your remit. You will champion a trusted single source of truth, establishing and maintaining high standards across data validation, KPI definitions and reporting methodologies. Working closely with Technology and Data & Strategic Analytics teams, you will oversee improvements to data flows, integration and reporting processes, ensuring that data products are reliable and fit for purpose.

You will take ownership of resolving systemic data challenges, embedding best practice and driving continuous improvement in the way data is managed, interpreted and used across the…