Team Manager - Food; Part Time

Team Manager - Food (Part Time) - Essex Area

Join to apply for the Team Manager - Food (Part Time) - Essex Area role at Marks & Spencer.

As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5‑star service, and commercial results. This is a front‑line leadership position in one of the UK’s most competitive retailers.

You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you’re managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example.

• Lead and coach a team to deliver consistently under pressure. You’ll set the pace, build capability, and hold the line on standards.
• From sales and standards to availability and team performance, you’ll make things happen and take accountability when things don’t go to plan.
• Work across departments to deliver a seamless customer experience. Collaborate fast, fix problems early, leading with pace and purpose.
• Drive commercial performance. Translate numbers into action and keep the team laser‑focused on what matters.

• Drive profitability and sales for their area through support of the retail plan and delivery of the KPI measures for their area of accountability.
• Supports the delivery and embedding of the business transformation plan and change initiatives for their area.
• Delivers great standards and service by setting clear expectations with store colleagues.
• Create the right culture, role modelling new digital ways of working and leadership chosbehaviours.
• Create a multi‑skilled team, coaching and training the team to fully utilise all the tools available to serve and sell well.
• Deliver brilliant basics through the team.
• Seeks customer feedback and takes action to deliver improvement.
• Uses data and insight to improve the customer in‑store experience, improve the operation and drive performance.
• Support the delivery of Plan A قلت
• Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success.
• Recruit for the team, ensuring new starters have a brilliant onboarding experience.
• Deliver all line management activities in line with company process and policy.
• Build an active working partnership with BIG, provide feedback and support the development of BIG reps.
• Deliver operational excellence to maximise product availability, minimise stock and cash loss.
• Ensure process and task is delivered in line with business expectation and operating standards allocating resources accordingly.
• ნობ maintain a safe and legal store environment.
• Supports visual merchandising updates across all launches, events and campaigns.

• Ability to lead a team to deliver excellent customer service and KPI’s across the store.
• Create the right culture, role modelling new digital ways of working and leadership behaviours.
• Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems.
• Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit.
• Good working knowledge of VM principles.
• Good level of digital capability and an understanding and use of all systems.
• Good knowledge of the legal requirements across their area of accountability and the store.
• Knowledge of our people policies and managing performance within a team.
• The ability to have difficult conversations with effective resolutions with colleagues.
• Good communicator and listener who will inspire, share their knowledge and best practices with others.
• Ability laina plan and review across the week and the month.
• Ability to deliver under pressure demonstrating مرات resilience.
• Ability to build and maintain relationships with key stakeholders across the store and region.
• Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset.

• Successfully embeds change for lasting commercial impact and results.
• Addresses beliefs and mindsets around resistance to change and supports…