Interim Revenues Manager – Castle Point Borough Council

Temporary (6 months),Full Time

£500 - £550 per day umbrella

Location:

Castle Point

Closing Date: 15th October 2026

Castle Point Borough Council are seeking an experienced Revenues Manager on an interim basis, for an initial period of 6 months. This role is a hybrid working opportunity with the expectation of being in the office a minimum of 1 day per week, depending on business needs.

This role is responsible for managing the Revenue Services team, overseeing Council Tax and Business Rates billing, and ensuring the effective collection and enforcement of Council Tax, Business Rates, Sundry Debts, and Housing Benefit Over payments. The postholder will also lead Revenues and Benefits financial processes, support the operation of key IT systems, implement relevant legislative changes, deputise for the Assistant Director of Finance & Procurement when required, and contribute to the strategic management of the Corporate and Customer Directorate.

• To provide effective management, guidance, and support to the Revenues Service.
• To appoint, train, and develop staff in and ensure compliance with all the Council’s employment policies and procedures.
• To undertake staff Personal Performance and Development Plans and implement and co-ordinate technical and professional training.
• To be responsible for all activities associated with; the billing, collection and recovery of Council Tax and Business Rates, and the collection and recovery of Sundry Debts and Housing Benefit Over payments in accordance with current legislation.
• To work collaboratively with the Development Team in relation to loading new software releases, preparing new guidance notes, and controlling computer system routines and parameters in relation to core and periphery Revenues and Benefits IT systems and enabling system development.
• To review and originate procedures and systems to improve efficiency and effectiveness and identify and plan for legislative changes and new working practices – this may include (but is not limited to) Breathing Space procedures, Propensity to Pay software and modelling, C-19 Business Grants management, and any other innovative solutions required for the Service.
• To lead in the timely and accurate preparation and completion of various internal and external statistics, reports, and statutory returns (including, but not limited to);
  • Tax Base, NDR 1 & 3, Delta QRC, and BEIS Grant reports,
  • Calculation and reconciliation of monthly Local Taxation collection rates,
  • Quarterly monitoring of Local Council Tax Support collection and Collection Rates,
  • Production of quarterly report on Debt Collection and NNDR Pooling.
• To originate and monitor standards and performance targets, and to report performance against these via Highlight Reports, Service Plans, and the Corporate Performance Scorecard etc.
• To represent the Council, as required, at various external and internal meetings, at professional seminars, and in formal proceedings including Magistrates’ Court, County Court, Civil and Tribunal proceedings.
• To recommend the write-off of irrecoverable debts and costs relating to a wide range of debt types, including Housing Benefit over payments.
• To initiate the recommendation of Exceptional Hardship Fund awards to the Benefit Manager.
• To control and manage the Revenues, Local Tax Collection, and Postages budget.
• To originate non-standard correspondence for complex cases, special case reports, Member enquiries, complaints, and Freedom of Information requests.
• To lead on reporting of all GDPR breaches across the Directorate in line with the Corporate GDPR Policy and assist in effectively managing GDPR compliance.
• To advise on all available…