Customer Logistics Coordinator

Job Title:

Customer Logistics Coordinator

Location:

Basildon, Essex
Salary:
Up to £37,000 per annum
Job Type: Full-time, Permanent

Working Hours:

40 hours per week, Monday to Friday (Day Shift)
About the Company
We are recruiting for a Customer Logistics Coordinator on behalf of a well-established manufacturing company based in Basildon, Essex. The company operates within the Aerospace and Securities Sectors and is known for delivering high-quality products while maintaining strong customer relationships.

The Role
As a Customer Logistics Coordinator, you will play a key role in coordinating the movement of goods and materials across internal departments to support efficient production and ensure customer delivery targets are met. This role is based on-site in Basildon and requires close collaboration with operations, manufacturing, and customer-facing teams.

Key Responsibilities

• Expediting and tracking customer jobs through production to achieve on time delivery targets.

• Keeping Line of Balances and trackers updated on progress of production jobs.

• Overall responsibility for customers in the factory, from pre-launch to shipment.

• Supporting daily and weekly production meetings.

• Daily communication with leaders across operations and manufacturing to ensure adherence to schedule.

• Supporting Program Managers by providing relevant production progress information to customers.

• Supporting Continuous Improvement initiatives where required.

• Monitoring accuracy of labelling and packaging processes to ensure correct parts and finished assemblies reach the correct customers at the correct time.

• Ensuring required paperwork is completed and available to support deliveries, coordinating between sites where appropriate.

• Supporting customer and commercial meetings.

• Reporting on key customer metrics, including action plans for improvement and timely escalation where necessary.

• Data maintenance of all associated sales order lines on the Factory Master ERP system.
Qualifications & Experience

• Operations administration or customer service experience within a manufacturing environment.
What’s in It for You?

• Full-time, permanent contract.

• Competitive salary up to £37,000 per annum.

• Monday to Friday working pattern.

• 33 days holiday per year, including a Christmas closure.

• Company benefits including pension, life insurance, private medical healthcare, prescription protection eyewear, and employee retail discounts.

• Excellent opportunities for growth and development within a supportive and collaborative team environment.

How to Apply

To apply , please send your CV Lee Evans at Inception Pro Ltd
For more information, call DDI