Sales Team Leader

Are you looking for a long-term career in Sales Management?

Do you have experience as an Assistant Manager or Sales Team Leader within the Travel Industry?

An excellent opportunity has arisen to join specialist tour operator in Essex. As a Sales Team Leader you will be working within a call centre environment responsible for leading, developing and coaching a team of 10 - 15 Travel Sales Consultants with the aim of improving their performance, profitability and conversion.

This role will involve day to day management, and you will demonstrate a hands‑on approach and a "lead from the front" attitude, inspiring others to deliver the end‑to‑end results.

If you are a sales focused, target driven travel professional who is a strong and inspiring leader with previous travel sales management experience please apply now!!

• Lead by example through personal sales performance, delivering exceptional customer service and strong conversion results
• Act as a point of support for complex bookings and customer queries
• Support and encourage the team to sell added‑value products and upgrades to enhance customer experience and overall revenue
• Monitor individual and team performance, providing regular coaching, feedback, and development support
• Ensure accurate input of bookings into the in‑house system and partner booking platforms
• To report to the call centre manager on a daily basis all sales related activity

• Minimum 3 years' experience within a travel agency sales environment
• Previous experience in a team leader or mentoring role is advantageous
• Strong and confident telephone manner with excellent communication skills

• Starting salary of £25,0000 + uncapped commission (£65,000 OTE)
• Company-wide bonuses
• Employee discounts including family & friends
• 26 days' annual leave
• Length of service bonuses
• Free on‑site car parking
• Company events
• Health care plan
• Cycle to Work scheme

This position will involve working shifts and weekends.

Please follow the instructions to apply attaching your CV!

For any further information please call  or email reg If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you!

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