Sales & Technical Advisor

• Customer service skills
• PC skills
• Friendly and helpful personality

• Liaising with customers via telephone & email
• Answer queries and obtain relevant information. Advising customers on order status e.g., stock availability, delivery updates
• Printing of email orders, replying to customer via email
• Raising customer invoices, orders & works orders
• Using the company system to input sales orders whilst checking prices against customers own price list.
• Using the company system to raise works orders for production of manufactured items.
• Checking orders raised by other staff for errors such as delivery addresses, product codes and quantities, prices
• Liaise with accounts where relevant to ensure customer account is up to date.
• Maintaining and updating sales and customer records.
• Liaising with production & warehouse team
• General office admin duties

Must have 1 year + office experience and basic pc skills.