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SaaS Technical Support & Customer Enablement

Job in Essex / Essex Junction, Chittenden County, Vermont, 05451, USA
Listing for: Trinnex
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 78000 - 129000 USD Yearly USD 78000.00 129000.00 YEAR
Job Description & How to Apply Below

CDM Smith is seeking a technically savvy SaaS Technical Support Analyst to serve as a trusted product expert. You will resolve complex customer issues, contribute to knowledge base content, and work with Product, Engineering, Sales, and Customer Success to drive adoption and retention.

The role emphasizes technical leadership, content development, and customer success support across onboarding and training initiatives.

This posting is for the SaaS Technical Support & Customer Enablement role at Trinnex, based in Essex, VT, United States.

We invite applications for the SaaS Technical Support & Customer Enablement position located in Essex, VT, United States.

The following opening is for a SaaS Technical Support & Customer Enablement with Trinnex.

Our organisation is growing, and we are hiring a SaaS Technical Support & Customer Enablement in Essex, VT, United States.

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