Principal Customer Quality Engineer

About Global Foundries:
Global Foundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, Global Foundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit

The Customer Quality Engineering (CQE) team provides leadership and technical support on quality and reliability issues to internal and external customers and works closely with the Fab teams to ensure we have robust quality systems and processes to deliver on business commitments. In this role, you will provide technical leadership to drive quality and reliability issues and improvement opportunities to closure.

You will also have the opportunity to work with cross-functional teams and other Global Foundries Fabs to drive strategic initiatives that directly impact customer satisfaction.

Drive cross-functional teams to address and close all Quality issues raised by clients; contribute to similar in-fab issue resolution Effectively communicate status of Quality-related tasks, projects and metrics to upper management, customers, and internal teams Lead quality meetings with GF internal teams or with customers Work across functional teams in Quality, Manufacturing, Sales, Supply and others, both within Fab 9 and across all fabs Establish Standard Work quality-related continuous Improvement activities and Key Performance Indicators (KPIs) Serve as focal point for bringing the “voice of the customer” to other Fab 9 teams Planning and coordination of customer audits;
Follow-up on internal audits CAR closure and ensure effectiveness in corrective actions implemented.

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs. Other duties as assigned by manager.

Education – Engineering or Technology-related bachelor's degree Experience - minimum of 4-5 years of diverse relevant skills (Process Engineering, Tech Development, Reliability, Process Integration) Experience in semiconductor manufacturing process and quality systems Strong communication skills Fluency in English Language – both written & verbal Strong organizational skills; demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needs.

Results oriented and focused on quality of work Excellent structured problem-solving skills Strong presentation and technical writing skills, as well as verbal communication skills.

Master's degree in engineering / STEM related field Previous audit experience and/ or experience with IATF
16949 or VDA
6.3 audit standards Ability to work effectively and efficiently with diverse teams and clients Project management skills - i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.

Expected Salary Range $85,000.00 - $ The exact Salary will be determined based on qualifications, experience and location.

Requests for accommodation will be considered on a case-by-case basis.

An offer with Global Foundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

Global Foundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. Global Foundries goal of excellence in business necessitates…