Customer Service Representative – Outpatient Registration Services – Coconut Point
Listed on 2026-01-02
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Healthcare
Healthcare Administration, Medical Receptionist
Summary
🌟 Kickstart Your Healthcare Career with Lee Health! 🌟
Are you located in Estero, FL and ready to begin an exciting administrative/clerical career in healthcare? Join our Outpatient Registration Team at Coconut Point, where you’ll work alongside a supportive team in a beautiful, state‑of‑the‑art facility helping patients have a seamless, positive experience from the moment they walk in.
Location: Coconut Point 23450 Via Coconut Point, Estero, FL 33928
Department: Registration Services
Work Type: Full Time
Shift: 9:00 AM to 5:30 PM
Pay Rate: $15.64 – $18.75 / hour (based on experience)
- Competitive pay with room to grow
- Excellent benefits including medical, dental, and vision coverage
- Paid time off, retirement plan, and tuition reimbursement
- Opportunities for professional growth within one of Southwest Florida’s top healthcare systems
- Be part of something meaningful and help shape memorable patient experiences every day!
The Customer Service Representative position is responsible for providing excellent customer service in a team‑based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, and posting charges, initial collections, preparing well‑coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers’ compensation, commercial carriers, employee health and corporate accounts.
Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education:
High School Diploma or GED Required.
Experience:
Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A.
Other:
Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
Location:
US: FL:
Estero
Memorial Health System
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