Membership Advisor

Join to apply for the Membership Advisor role at Studio HR

$16.00/hr - $18.00/hr

Stretch Lab Naples is currently seeking a high‑energy, passion‑filled, and sales‑motivated individual who is fitness‑minded and loves community and building relationships with members—for this part‑time Membership Advisor position. Founded in 2015 in Venice, California, Stretch Lab is the industry leader in offering one‑on‑one assisted stretching. With co‑founders from the personal training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long.’

The team includes experts certified in physical therapy, chiropractic medicine, yoga, Pilates, and more, supported by the world’s leading authority on stretching and flexibility. Stretch Lab’s proprietary Flexologist™ training ensures clients receive a world‑class stretching session.

The purpose of the Membership Advisor is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro sessions. The Membership Advisor will also assist with retaining current members. Fitness knowledge or background is preferred but not required.

• Excellent sales, communication, and customer service skills required
• Goal‑oriented with an ability to achieve sales in memberships for one‑on‑one and group assisted stretch and retail
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must have excellent communication skills in person, via phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills

• Outgoing
• Loves fitness/wellness
• Is detail oriented
• Knows the community/area
• Want to be the face of the company
• Has worked for commission before

• Assist the General Manager with the sales process of lead generation, follow up, and close
• Book and confirm intro stretches
• Manage the front desk to greet and check‑in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow‑up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as needed to promote the club
• Ensure studio is clean and tidy
• Other duties as assigned

• Competitive compensation
• Free Stretches
• Commission paid on sales
• Opportunity for growth

Entry level

Part‑time

Other