Service Writer Position

Take on the role of Service Writer at Brandt Peterbilt's Estevan location, focusing on service documentation and customer support. Help streamline our service department processes and enhance customer satisfaction.

This position involves assisting the Service Manager with accurate record-keeping and timely reporting for the Service Department's operations. You will manage customer inquiries and ensure all work orders are opened and handled correctly.

Your role is crucial in maintaining operational efficiency and meeting customer needs effectively.

Key Responsibilities:

• Answer internal and external customer service inquiries

• Open and monitor work orders until they are closed

• Maintain an organized service library of resources

• Update customer work order information regularly

• Order and manage service department supplies

Requirements:

• Proficiency in managing records and documentation

• Strong interpersonal skills in communication

• Detail-oriented with a focus on efficiency

• Familiarity with warranty claims processing preferable

• Ability to support the service team as required

Contribute to our service excellence as a Service Writer at Brandt Peterbilt in Estevan.
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