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Intelligence Solutions Support Specialist
Job Description & How to Apply Below
We are looking for an Intelligence Solutions Support Specialist. The successful candidate can work from any of Client locations in West SK or East SK/MB, and will be responsible for monitoring incoming customer and dealer personnel calls with the intent of quickly addressing Precision Ag equipment problems.
Responsibilities- Quickly and accurately resolving common data, digital and embedded solution questions, and errors through calls and ticketing system.
- Assisting the Intelligence Solutions team with equipment set up, optimization, reviewing customer data.
- Support equipment set up and operation relevant to water management.
- Performing diagnostic/repair of weather instruments.
- Assist in training & development of co-workers and customers.
- 2+ years’ experience working in an agriculture related role.
- Have experience analyzing and interpreting data and reports.
- The ability to use desktop and internet applications.
- Dealership service or other related work experience considered an asset.
- The ability to work flexible hours, including travel.
- Valid Class 5 Drivers License and the ability to travel.
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