Retail Lead Position at FIKA
Job in
Estevan, Saskatchewan, S4A, Canada
Listed on 2026-06-05
Listing for:
Fire & Flower Inc
Full Time
position Listed on 2026-06-05
Job specializations:
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Lead customer service initiatives at FIKA as a Retail Experience Lead. Oversee store openings, manage operations, and enhance product knowledge in a dynamic retail atmosphere.
Join FIKA as a Retail Experience Lead, where you will play a crucial role in daily operations and customer engagement. You will be responsible for supervising staff, providing exceptional service, and executing operational tasks efficiently. This position seeks a proactive individual who can educate the team and address customer issues promptly, while fostering a positive shopping experience.
Key Responsibilities:
• Open and close the store, managing alarms
• Foster excellent relationships with customers
• Guide team recruitment and ongoing training
• Address and resolve customer service challenges
• Implement strategies to achieve sales goals
Requirements:
• 2 years of relevant retail experience
• High school diploma or GED required
• Clear criminal record necessary
• Provincial Cannabis Certification essential
• Strong conflict resolution and negotiation skills
Become a leader in the cannabis retail sector with FIKA's commitment to customer and team excellence.
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