Retail Sales Supervisor

Hiring a Retail Sales Supervisor

Employer:

Saskatchewan Ltd. dba Royal Heights Esso

• Completion of secondary school is required.
• Previous work experience in a gas station, convenience store, retail store, or similar customer-service and retail environment is required.
• Two to three years of previous supervisory experience in a gas station, convenience store, retail store, or similar environment is considered a strong asset.
• Proficiency in English is required.
• Strong communication, organizational, customer-service, and interpersonal skills.
• Ability to supervise staff, coordinate daily operations, and work effectively in a fast-paced retail environment.

• Supervise and coordinate the activities of cashiers and other retail sales staff.
• Assign duties to workers and prepare work schedules.
• Authorize payments and returns of merchandise in accordance with company policies.
• Resolve customer requests, complaints, and other operational issues, including supply shortages.
• Maintain specified inventory levels and order merchandise as required.
• Prepare reports regarding sales volumes, merchandising activities, and personnel matters.
• Train or arrange for the training of new sales staff and monitor and report on their performance.
• Ensure that the store’s visual standards and overall appearance are maintained, including displays, signage, cleanliness, and organization.
• Monitor and ensure compliance with company policies and procedures, including cash-handling and customer-service procedures.
• May perform the same duties as workers supervised when required.
• May perform key-holding and other managerial duties as required, including opening and closing the store, handling escalated customer complaints, coordinating deliveries, and assisting with day-to-day store operations.

• Full-time, permanent position
• 30–40 hours per week
• Wage: $21.00 per hour
• 15 days of paid vacation per year or 5.77% vacation pay
• Flexible working hours, including early morning, evening, weekend, and holiday shifts, may be required according to the operational needs of the business.
• The position requires working in a busy gas station and retail environment and may involve prolonged periods of standing and interaction with customers and staff.

Saskatchewan Ltd. dba Royal Heights Esso

270-1175 Nicholson Rd
Estevan, SK S4A 2S7

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