Underwriting Assistant, Commercial Auto & LHT Programs; AB

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience.

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

The Underwriting Assistant (AB) is responsible for providing administrative support to the Regional Program Manager or Underwriters.

• Mapping all new business and renewals
• Enter required information into SIM, Guidewire, Passport, and Bordereau.
• Issue the policies according to the underwriters' quotation and instructions.
• Issue endorsements in systems where required including terminations and reinstatements on a timely and accurate basis.
• Prepare files for underwriting review and attach all documentation required for underwriting.
• Review and respond to all broker requests on a timely basis.
• Identify problematic issues that may affect service and/or quality and report them to management.
• Provide service as per best practices of the company consistent with national standards and policies.
• Review certificates, losses and other correspondence and refer to underwriter where necessary.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

• Post-secondary education in a related field, and/or currently holds or working towards CIP would be an asset
• Excellent communication skills both oral and written
• Strong organizational and interpersonal skills with the ability to multi-task
• Exceptional customer service skills
• Ability to work collaboratively in a team environment and independently
• Strong time management skills, accuracy and attention to detail in a highly structured environment
• Ability to effectively handle multiple priorities and meet deadlines in a fast paced environment

Please note that we may use AI tools to help us through the recruitment process.