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Customer Service Rep Office Administrator/ Coordinator

Site Administrator; Luxury Lease-up Community

Job in Etobicoke, Ontario, Canada
Listing for: GreenWin
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 55000 CAD Yearly CAD 55000.00 YEAR
Job Description & How to Apply Below
Position: Site Administrator (New Luxury Lease-up Community)

Job Description

Summary: Are you passionate about creating exceptional experiences and building strong communities? We’re looking for a Site Administrator to lead resident engagement efforts, support property operations, and oversee leasing activities at a few of our properties! In this role, you’ll be the go-to person for resident satisfaction and the first point of contact for prospective residents—helping to shape a warm, connected, and welcoming community.

Salary: $55,000 per year

What You’ll Get To Do:

  • Develop and implement initiatives that boost resident satisfaction and build a strong sense of community.
  • Plan and host engaging resident events, programs, and activities.
  • Act as a key liaison between residents and management, addressing concerns with empathy and efficiency.
  • Conduct surveys to gather feedback and improve resident services based on insights.
  • Collaborate with vendors and local partners to offer exclusive resident perks and promotions.
  • Oversee the maintenance and functionality of resident amenities and facilities.
  • Assist new residents with onboarding, ensuring a smooth move-in experience.
  • Maintain accurate resident records and support the site team with administrative tasks.
  • Manage purchase orders, contractor scheduling, and suite marketing efforts as needed.
  • Respond professionally to resident inquiries—both in person and by phone—with a customer-first attitude.
  • Recommend and implement service improvements in collaboration with the property team.
  • Stay informed on industry trends to continuously elevate the resident experience.

    • Who You Are :

  • College Diploma in Business Administration
  • Preferred knowledge/experience in Property Management
  • Strong communication and interpersonal skills
  • Exceptional customer service and organizational skills
  • Proficient with computer software, specifically MS Office
  • Knowledge of Yardi preferred
  • Patient and understanding with residents
  • Team player who has the ability to multi-task in a fast-paced environment
    • Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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