Document Support Specialist

Job description

Hire Art is helping our client find a Document Support Specialist to join its Procurement and Logistics team.

In this role, you will support the creation, accuracy, and ongoing maintenance of critical internal documentation across the organization. You will work closely with cross-functional teams to ensure that processes, policies, and compliance documents are accessible, up-to-date, and aligned with company standards.

The ideal candidate is an organized and detail-oriented professional who thrives in a fast-moving environment, enjoys structured documentation work, and wants to contribute to operational excellence within a growing global company.

As a Document Support Specialist, you'll:

Prepare payments, review and approve invoices, payment orders, and the submission of ready-for-payment requests to Accounting and Treasury in line with established procedures.

Monitor approval workflows by reviewing, formatting, validating accuracy, and ensuring compliance.

Control payment timelines, analysis of payment rejections or returns, and resolution of comments and issues to ensure a smooth and timely payment process.

Create, update, and maintain internal documentation, templates, and process guides across multiple business functions.

Ensure all documents meet company standards for branding, formatting, clarity, and version control.

Maintain document repositories and knowledge bases in tools such as Notion, Google Workspace, and internal platforms.

Support Procurement and Logistics teams by documenting workflows, vendor processes, onboarding materials, and compliance requirements.

Ensure documentation is audit-ready and aligned with internal controls and regulatory expectations.

Support cross-functional projects that require structured documentation or procedural guidance.

Requirements

3+ years of experience in documentation support working with ERP systems

Strong proficiency in Oracle, Net Suite, and ZIP

Clear understanding of the end-to-end process from procurement to delivery in international companies

Strong communication skills and the ability to work with technical and non-technical teams

Ability to work independently, prioritize effectively, and manage multiple document pipelines

Comfortable working in a dynamic, fast-changing environment

Team-oriented mindset with a proactive approach to improvements

Preferred Qualifications:

Experience in a technology, engineering, logistics, or manufacturing environment

Exposure to procurement or supply-chain documentation processes

Benefits:

Pre-tax commuter benefits

Employer (Hire Art) subsidized Healthcare Benefits

Flexible Spending Account for healthcare-related costs

Hire Art covers all costs for short- and long-term disability and life insurance

401k package

Commitment: This is a full-time, 1-year contract position (with the possibility of extension) staffed via Hire Art. It will be onsite and available to candidates local to the Austin, TX area.

Hire Art values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.