Security Projects and Operations Engineer – Hybrid

For over 50 years, Life Labs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada’s first commercial genetics lab, and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through Life Labs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At Life Labs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer‑centered approach. As part of this commitment, Life Labs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.

We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

We’re looking for a Security Projects and Operations Engineer to support the deployment, optimization, and ongoing effectiveness of our cybersecurity tools and platforms. This is a hybrid role based in Etobicoke, ON.

In this role, you’ll ensure security technologies are properly configured, fully integrated, and continuously optimized to support threat detection and response. You’ll play a key role across both day‑to‑day security operations and project‑based initiatives—helping to strengthen our security posture through hands‑on engineering, troubleshooting, and collaboration across teams.

• Configure, deploy, and maintain core security technologies (e.g., firewalls such as Palo Alto, Forti Gate, or Meraki; Cloudflare WAF; Crowd Strike; SIEM; Netskope, Forescout, Extra Hop).
• Ensure tools are fully integrated across systems, including logging platforms, identity services, and automation workflows.
• Perform regular tuning, validation, and optimization to improve detection accuracy and reduce false positives.
• Ensure consistent telemetry, log forwarding, and data quality across security platforms.
• Maintain configuration baselines, version control, and change management documentation.

• Support day‑to‑day security operations, including escalation handling and troubleshooting.
• Analyze alerts, anomalies, and tool outputs to identify misconfigurations or potential threats.
• Assist with incident response activities, including containment, remediation, and recovery.
• Develop and refine detection logic, dashboards, and alerting within security tools.
• Partner with SOC and engineering teams to ensure tools effectively support threat detection and response.

• Lead or support security technology initiatives, including tool onboarding, upgrades, integrations, and enhancements.
• Partner with infrastructure, cloud, network, and application teams to embed security requirements into project delivery.
• Provide technical expertise across areas such as endpoint protection, network security, cloud security, and threat visibility.
• Contribute to technical reviews and recommend improvements aligned with best practices and evolving threats.

• Maintain clear and up‑to‑date documentation, including runbooks, configurations, and architecture artifacts.
• Track and report on tool performance, health, and optimization outcomes.
• Identify opportunities to automate, streamline, and…