Platform Engineer Ontario

Job Title

With almost 150 years of proud horse racing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horse racing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

Reason for vacancy:
This is a 9 month contract position covering a maternity leave.

The role of the Platform Engineer, Support is to provide technical assistance, troubleshooting, and maintenance support for applications and associated databases

Design and develop IT systems — such as backend processes and ETL (Extract,

Transform, Load) workflows using SQL stored procedure scripts to improve efficiency.

Improve the existing ETL systems, develop alert mechanisms to prevent fraud (e.g. wagering safeguards), and optimize databases and software as per business requirements.

Integrate data from different sources, ensuring data consistency and accuracy by developing and implementing data integration strategies and solutions.

Review, monitor, and maintain IT systems, including ETL jobs, applications, loyalty databases, and APIs.

Conduct preventive maintenance (e.g., statistical updates, indexing), schedule server reboots, and test performance and customer experience for the internal applications. Perform multiple troubleshooting rounds for existing IT systems and perform QA (e.g., POS system) to enhance system reliability.

Document new workflows for IT infrastructure, applications, database changes, discrepancies, and resolutions. Create policies/procedures and maintain a knowledge base.

Collect and analyze data to improve IT infrastructure, applications, and databases.

Generating and presenting periodic reports and dashboards to management

Collaborate with stakeholders—including management, developers, unit leaders, and end users to discuss technical issues and advise on improvements.

Provide user support for application and database issues, communicate system-related problems clearly, and coordinate development and operational efforts.

Leverage Dev Ops practices to improve overall system quality.

Update internal website front-end features and promote process automation and enhancement.

Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, IT, Business Administration or related field

Prior experience as a programmer or systems analyst is expected

Certification(s):
Database Administrator Associate, Azure Data Fundamentals, Fabric Analytics, Windows Server Hybrid Administrator Associate, Dynamics 365:
Finance and Operations Apps

Developer Associate, Git Hub fundamentals or other relevant vendor-specific certifications are an asset

Technical Skills and

Certifications:

Proficiency in Operating Systems and Databases:
Solid understanding and experience working with various operating systems (Windows, Linux, Unix,etc.), databases (MS SQL, MySQL, Data Bricks, Fabric, etc.) and programming languages (.net, python)

Other certifications:
Certified AWS, AZURE, GCP, OCI

Familiarity with Application and Database Support:
Prior experience or knowledge of supporting and troubleshooting applications and databases, understanding software development life cycles, and familiarity with ITIL (Information Technology Infrastructure Library) principles may be advantageous.

Critical Thinking and Problem-Solving

Skills:

Diagnosing root causes, identifying…