Regional Dispatch Manager Job Etobicoke area,Ontario Canada,Management

Regional Dispatch Manager

Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!

Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive.

At Convoy, we don’t just offer jobs – we offer career-building opportunities. Here, you’ll be part of a dynamic, supportive, and fun environment where your voice matters, your growth is a priority, and success is something we all share.

We’re looking for passionate individuals who want to make an impact, bring fresh ideas, and be part of a team that values integrity, hard work, and collaboration. Whether you’re just starting your career or looking for your next challenge, Convoy is the place to build something meaningful – for yourself, for our customers, and for your future.

Why Convoy Supply?

Growth Opportunities: We believe in developing our people and offering them the chance to advance.

Teamwork at Its Best: Success isn’t just about individual effort – it’s about what we achieve together.

Commitment to Safety: Your well-being is a top priority, every day.

Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family’s health and well-being, and peace of mind, which also include:

Employee Assistance Programs and Telemedicine Services

Retirement saving plans

Employee referral bonuses

Paid training and development

Paid time off (vacation, sick time and company-paid holidays)

Short- and Long-term disability coverage

If you're driven to make an impact, build strong relationships, and contribute to something that matters — Convoy Supply is the place for you. Ready to roll up your sleeves and be part of something bigger? We’d love to meet you. Join us and help shape the future of construction, one delivery at a time.

Job Overview

The Regional Dispatch Manager is responsible for leading dispatch and transportation activities while remaining actively involved in day-to-day dispatch operations. This is a hands-on leadership role responsible for coordinating driver activities, supporting efficient and timely deliveries, and ensuring a high level of service to our branches and customers.

In addition to operational responsibilities, the Regional Dispatch Manager will lead the development and implementation of a more centralized dispatch model across the province. The role will act as a change agent, challenging existing practices and identifying better ways of working as the dispatch model evolves. Working closely with branch and regional leadership, the role will establish consistent dispatch processes, improve coordination of transportation resources across locations, and support the transition toward a centralized regional dispatch function.

As the centralized model evolves, the role is expected to assume broader leadership responsibility for dispatch employees across the province.

Responsibilities

Dispatch Operations

Perform hands-on dispatch activities, including planning and scheduling deliveries, assigning drivers, monitoring deliveries, and adjusting schedules as operational needs change.

Coordinate with Customer Service, Warehouse, Sales, and branch operations to ensure timely and accurate deliveries and resolve service issues.

Serve as a key point of contact for drivers regarding scheduling, route changes, work assignments, and day-to-day operational issues.

Plan and coordinate the movement of customer freight based on customer requirements, available drivers, equipment, and branch priorities.

Provide hands-on dispatch…