Store Manager, Retail & Store Manager

Position: Store Manager CAN )
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, creative ideas in agile teams.
The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
Store Manager–Sherway Gardens

Location:

Etobicoke, ON M9C 1B8
Vacancy:
Yes
AI Disclosure:
This posting does not use AI tools for initial screening.
Canadian

Experience:

Not required
Full Time position
A Laderach Store Manager is a brand champion in providing top-notch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Store Manager is a chocolate‑lover with proven experience in effective retail shop and staff management. This role aids in the supervision of employees, is an example of excellent customer service, leads training plans and helps carry out the goals of the Regional Manager to meet the store quotas.
Responsibilities   Leading outstanding customer experience, motivating staff to provide superior customer service
Overseeing product sales and register duties, shop and shelf care, gift packaging and in‑store order fulfillment
Ensuring the accuracy of Laderach seasonal staging and product merchandising
Help schedule effective staff shifts and coordinate store meetings/events
Help ensure the accuracy of product merchandising and store inventory orders
Help achieve in‑store compliance and loss prevention standards
Act as a key communicator of corporate values to customers and employees
Other role‑related responsibilities as assigned by the Regional Manager
Desired Qualifications   At least 3 years of experience in a retail space with increasing levels of responsibility (ex‑growth from associate level to shift lead/assistant manager)
Equipped with strong leadership, staff management and customer service skills
Proficient computer skills such as email use and management, Microsoft
365, data entry and spreadsheets, and POS
Reliable with a flexible schedule, including weekend and holiday availability
Quality‑minded with keen attention to detail
Proactive and efficient
Passionate about chocolate
Compensation Package   Competitive pay
Dental, Vision, and Health Insurance Free of Charge
Life Insurance options
Additional discounts and perks
What we offer you   An exciting working environment with motivated colleagues
A position with lots of personal responsibility
The opportunity to contribute fresh ideas
An open and respectful feedback culture
In‑house and external further training
Unique career opportunities
Generous discounts on our products
Chocolate at work
Easily accessible locations
We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.

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