We are looking for an experienced and results-driven Senior Dispatcher/Customer Service for our transportation client, to oversee daily transportation operations and support the efficient movement of freight. This role is responsible for coordinating drivers, managing dispatch activities, maintaining customer communication, and ensuring safe, compliant, and on-time service delivery. The successful candidate will bring strong leadership, problem-solving, and logistics experience in a fast-paced transportation environment.
Immediate Hire
– Availability to work Thursday to Monday 2 pm to 11 pm
What We Offer
– Competitive salary ($60,000)
– Comprehensive group health and benefits package.
– Supportive and collaborative team environment.
– Positive workplace culture that values teamwork and growth.
– Opportunities for professional development and advancement.
– Stable full-time schedule with a growing transportation organization.
Key Responsibilities:
– Oversee and coordinate daily dispatch operations to ensure efficient and timely deliveries.
– Communicate with drivers, customers, carriers, and suppliers to support successful load execution.
– Monitor driver activity, shipment status, and route performance using transportation management systems.
– Provide leadership and guidance to dispatch staff while supporting operational priorities.
– Respond to service issues, delays, and operational challenges in a timely manner.
– Maintain accurate records and updates within TMS, People Net, and related systems.
– Support driver safety, regulatory compliance, and company policy adherence.
– Keep customers informed through proactive communication and status updates.
Qualifications:
– High School Diploma required; post-secondary education in Logistics, Transportation, or a related field is an asset.
– Minimum 5 years of dispatch experience within a transportation or logistics environment.
– Previous supervisory or team leadership experience.
– Strong knowledge of transportation operations, fleet management, and industry regulations.
– Experience with transportation software such as TMW, People Net, GPS tracking, or similar systems.
– Excellent communication, organizational, problem-solving, and customer service skills.
– Availability to work Thursday to Monday 2 pm to 11 pm
APPLY NOW! Please respond to this posting with a copy of your resume.
After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.
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