Senior Records Clerk

Job Description

Organization:
City of South Euclid, 1349 South Green Road, South Euclid, Ohio 44121

Department:
Police

Supervisor:
Chief of Police

The City of South Euclid is an inclusive community with inviting, walkable neighborhoods and architecturally diverse housing options to fit every lifestyle and budget. It is a transit friendly community of over 22,000 residents located minutes from University Circle, Downtown Cleveland, and the I-271 Corridor. As a first-ring suburban community located on the east side of Cleveland, housing is the city’s primary industry.

However, South Euclid is home to a diverse range of over 300 businesses. These businesses include educational and medical institutions, manufacturers, national retailers and restaurants, small businesses, and professional offices.

Summary

The South Euclid Police Department is seeking a qualified candidate for a Senior Records Clerk with an emphasis on crime reporting and analysis. This newly created position will report directly to the office of the Chief of Police. The successful candidate will possess strong verbal and written communication skills. Specifically, this position is responsible for extracting, compiling, and analyzing reported incidents of crime to detect problem areas and predict trends.

An employee in this position uses a variety of techniques and computer software programs including Microsoft SQL Server Reporting Services (SSRS) to gather, analyze, and distribute crime statistics in the form of maps, charts, and verbal descriptions to aid in crime control, prevention programs, and allocation of resources.

Coordinates requests for public records submitted within specific deadlines regulated by the state including receipt of request, distribution of request, and research; compiles and prepares for the release of the documents requested; provides files, photocopies, and DVD copies.

Research records to prepare reports and provides follow-up information to customer and staff inquiries, as well as schedules and coordinates for review of records.

Prepares video for public release using a software editing tool.

Create, manage, and distribute reports in a variety of formats, including tables, charts, graphs, maps, using SQL (Structured Query Language) Reporting.

Answering and processing incoming calls, ascertaining the nature of business, provides information, resolves concerns and/or complaints, takes messages, forwards call to appropriate staff.

Provide clerical support to the Police Department as needed. Data entry of citations, reports, arrest records, court paperwork and traffic accidents. Generate reports as needed.

Handles inquiries and requests for information from insurance companies, private citizens, organizations and departmental personnel.

Processes warrants, capiases and summons from Municipal Court.

Processes snowplow permits, bike license, background checks, temporary protection orders, and expungements. Performs additional duties as needed.

Minimum of an associate’s degree from an accredited university, baccalaureate degree with requirement coursework in criminal justice, or statistics preferred.

Proficiency in Microsoft Office, Word, Excel, Access, and Outlook. Knowledge of SSRS platform preferred but not required. Ability to type and/or transcribe recorded material accurately and at a reasonable rate of speed. Ability to obtain and maintain certifications in both the Law Enforcement Automated Data System (L.E.A.D.S.) and the National Crime Information System (N.C.I.C.). Pro-active, self‑directed with strong attention to detail and ability to multitask and solve problems in a fast‑paced environment.

Excellent communication skills, both written and verbal. Ability to maintain strict professionalism and confidentiality in dealing with sensitive information and interact effectively with people. Knowledge and ability to draft or create grammatically and punctually correct documents conforming to professional business standards. Candidate must pass a background investigation including BCI and FBI fingerprint check, computer voice stress analysis examination, personality…