Inside Sales Representative

Inside Sales Representative page is loaded## Inside Sales Representative locations:
Euclid, OHtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R126

Join a family-owned & operated company with 42+ years of stability & growth with industry-leading products that are 100% manufactured in the USA!

Headquarters in Cleveland OH with regional facilities in Houston TX, Atlanta GA, and Reno NV, Hose Master is North America’s largest manufacturer of flexible metal hose and metal bellows expansion joints, with over 450,000 square feet of manufacturing space.

Founded in 1982, Hose Master has established itself as the first choice in metal hose and metal expansion joints for industrial markets including power generation, refining and petrochemical, steel, pulp and paper, chemical processing, marine and offshore, liquid terminals, and bulk material handling.

We are passionate about providing customer-driven designs, manufacturing excellence, and superior service. Innovation and application expertise are the cornerstones of our identity and the fuel for our growth.
*** POSITION SUMMARY
**** Sales Representative is responsible for daily service and selling of Hose Master Products.
* Provide sales and customer service support for flexible metal piping products and hoses
* Deliver company value proposition via phone (inbound and outbound) and email on daily basis.
* Additional focus on reactivating inactive customers and recruiting new customers as assigned and reach out to customers that we recently quoted to secure the PO or find out why the PO was not achieved.
* Manage retention and growth of assigned accounts utilizing company initiatives, programs, and resources.
* Follow up on outside sales efforts to maximize sales opportunities.
*** PRIMARY JOB RESPONSIBILITIES
**** Primary contact for assigned customer accounts.
* Phone skills for sales outreach and follow up
* Provide value in every aspect of the customer experience.
* Provide pricing and product information to customers.
* Place, monitor, and ensure timely shipment of customer orders.
* Resolve related quote,order, and invoice issues.
* Conducts general order entry from Order Entry software.
* Contacts customers and derives order requirements using the “STAMPED” method.
* Manage, develop, and grow assigned accounts through regular contact.
* Manage, develop, and nurture strategic customer relationships.
* Partner with Outside sales resources and management to support territory objectives.
* Complete targeted sales campaigns assigned by management.
* Report customer and market developments to Field sales partners and management.
* Keep abreast of product, service, and industry developments.
* Organize, maintain customer and company information.
* Attends all Inside Sales meetings to stay up to date on all products and services.
* Complete other duties as assigned.
*** QUALIFICATIONS
* *** Experience in a high-volume Manufacturing Inside Sales Department.
* Knowledge of hose preferred.
* ERP, CRM, phone, and web-based system proficiency.
* Proven ability to interact in a collaborative, team environment.
* Excellent verbal and written communication skills.
* Ability to take charge when necessary and initiate actions on behalf of customers.
* MS Office application experience.
* Complex problem-solving and decision-making skills.
* Demonstrated excellence in servicing customers and developing strategic relationships via the phone.
* Demonstrate ability to learn product information and transfer knowledge to customers.
* Some technical aptitude and working with numbers
*** EXPERIENCE REQUIRED
**** 1-3 years direct customer selling experience from a phone perspective.
* Experienced in sales outreach via the phone activities, achieving the sale, customer follow up
* Inside Sales experience with a manufacturing company is preferred.
* Bachelor degree or equivalent
*** CORE VALUES
***** Honorable**:
* Be HONEST
* Treat others FAIRLY
* Behave with INTEGRITY
** Loving**:
* CARE for the well-being of our team
* Treat others with KINDNESS
** Professional**:
* Treat others with RESPECT
* Be RELIABLE by following through and honoring commitments
* Be RESPONSIBLE and own your stuff
** Customer Focused**:
*…