Registration and Program Assistant

Department: Continuing and Professional Education
Classification: Office Specialist 2
Appointment Type and Duration: Regular, Ongoing
Salary: $18.79 – $27.92/hr; commensurate with experience
FTE: 1.0

Review of Applications Begins

December 4, 2025; open until filled

Please submit a resume with your application, including a complete work history that demonstrates how you meet the minimum qualifications for this position.

University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities. Working in partnership with UO schools and colleges, selected vendors, and national credentialing associations, CPE serves the public by enabling learning outside of the traditional university setting. Participants do not have to be an admitted student at the University of Oregon to participate in CPE programs. Individuals can access vibrant professional development opportunities, lifelong learning enrichment courses, and community engagement activities that serve nearly 5,000 participants annually at local continuing ed programs.

Most Continuing and Professional Education programs are self-support and fee-based; they do not use state dollars.

CPE reports to the Office of the Provost.

Are you organized, people-centered, and energized by helping programs run smoothly from first inquiry to final follow-up? Join our Continuing Education (CE) team and play an essential role in delivering meaningful learning experiences to the community.

As the Registration and Program Assistant, you’ll support both the Registration & Payment Team and a wide range of Continuing Education programs. You’ll be the welcoming face of the Baker Downtown Center, providing exceptional front-line service to participants, community members, and partners across CE.

In this role, you’ll manage daily operations at the front desk while navigating CE’s proprietary database to handle registrations, payments, and inquiries with accuracy and care. You’ll collaborate with program staff to provide information, troubleshoot questions, and ensure participants have a smooth and positive experience from start to finish.

You’ll take part in many phases of program support, from assisting with marketing and creative needs to coordinating logistics, committee support, and general administrative tasks. You’ll also supervise a team of 2–4 student employees, helping them deliver high-quality customer service and ensuring front office operations run efficiently.

This position follows a standard weekday schedule and reports directly to the Associate Director for Continuing Education. You’ll work closely with internal CE teams, campus partners, and members of the public to deliver accessible and engaging continuing education opportunities.

If you thrive in a dynamic environment, enjoy helping people, and take pride in creating organized and seamless experiences, we’d love to have you on our team.

• Front Office & Customer
  
  Experience:
  
  Serve as the primary staff member at the Baker Downtown Center reception area, delivering professional and welcoming customer service to program participants and the public.
• Registration & Payment Support:
  Process registrations and payments through CE’s database, ensuring accuracy and efficiency. Respond to participant inquiries and provide program-specific information.
• Program Coordination:
  Support a wide variety of CE programs through scheduling assistance, communication, committee support, and general administrative follow-through.
• Marketing & Creative Support:
  Assist in the development and distribution of marketing materials and collaborate with CE’s creative services team to support program outreach.
• Team Leadership:
  Hire, train, and supervise 2–4 front office student employees, ensuring consistent, high-quality service and operational coverage.
• Operational Support:
  Provide broad administrative assistance to the CE sub-unit, helping to maintain smooth daily operations across numerous operational areas.

• Two years of general clerical experience. One year of which included typing, word processing, or other…