Curbside Administrative Specialist, Limited

This posting is only open to current City of Eugene employees*.

* Employees must be current full-time employees, part-time, limited duration (LD) employees, City of Eugene Temps or Recreation Activity Employees (RAEs). Temporary employees are not eligible to apply. Following the internal posting, this position may be posted to external candidates.

The City of Eugene is seeking a customer-focused Administrative Specialist to join our Curbside Services Division. This position serves as the first point of contact for customers and visitors, providing support for parking permits, citations, regulations, and curbside services. Acting as a lead for day-to-day customer interactions via in-person, phone, and email, the role ensures a positive experience while assisting with program processes and administrative tasks.

The ideal candidate thrives in a fast-paced, team-oriented environment, demonstrates adaptability, and is committed to delivering excellent service to our community.

Final date to receive applications:
Wednesday, January 14, 2026, at 5 p.m. P.T. Accepting Online Applications Only

Information on

How to Apply

Classification:
Administrative Specialist

Salary: $25.13 - $31.31 Hourly / $52,270.40 - $65,124.80 Annually. The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division:
Planning & Development / Administration Division

Union Representation:
American Federation of State, County and Municipal Employees (AFSCME)

Work Location:

Atrium Building, 99 West 10th Avenue, Eugene, OR 97401

Schedule:

Monday - Friday, 8:00 a.m.

- 5:00 p.m. with the flexibility per business need

Benefits:
The City of Eugene offers robust and competitive benefits.

Bilingual Pay Benefit:
This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

Living & Working in Eugene:
Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

• This Limited Duration position could last up to six months per business need.
• If you are a current Limited Duration employee, you will not have rights back to your Limited Duration position.
• Employees hired into Limited Duration positions will be members of the AFSCME bargaining unit and covered by the contract except for items outlined below:
  • Limited Duration employees are at-will and do not have a probationary period; they accrue no seniority, have no bumping or layoff provisions, and have no discipline or discharge rights.

• Serves as the primary point of contact for customers, responding to inquiries in person, by phone, via email, and returning voicemails regarding parking permits, citations, meters, and curbside services.
• Assists customers with permit account management, including troubleshooting account issues and providing guidance on application processes.
• Coordinates the issuance of parking permits for commuter, commercial, and residential customers using parking software systems.
• Provides accurate information and guidance on program rules and regulations, including citation payments, impounded vehicle procedures, and permit requirements.
• Receives, receipts and records fees received for permits, equipment or citations.
• Gathers, monitors and updates a variety of information and processes; compiles and verifies data sources to create reports.
• Utilizes de-escalation techniques to resolve conflicts and maintain positive customer interactions.
• Ensures compliance with City regulations for permit issuance and related processes.
• Provides administrative support to team members and the department manager as needed to ensure smooth operations.
• Collaborates with other departments and staff to exchange information, resolve issues, and support decision-making related to curbside and parking services.
• Performs related duties as assigned to support departmental goals.
• Actively supports and respects diversity in the workplace.

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