Community Service Officer

Overview

The Eugene Police Department (EPD) is a progressive, professional law-enforcement agency that serves the city of Eugene, Oregon. In fulfillment of the public trust, the EPD works in partnership with our community to promote safety and security, enforce laws, prevent crimes, and safeguard the constitutional rights of all people. As a Community Service Officer, you will help fulfill this mission by responding to non in progress criminal calls for service, assisting at crash scenes, providing additional resources to EPD Police Officers, and creating detailed in-depth police reports.

The ideal candidate is able to work independently while also being a good team player and whose core values are compassion, courage and integrity.

Final date to receive applications: Monday, January 19, 2026, at 5 p.m. P.T.
Accepting Online Applications Only. Information on

How to Apply

is provided with the posting.

Classification: Community Service Officer
Salary: $27.85 - $35.51 hourly / $57,928.00 - $73,860.80 annually
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The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division: Police, Operations Support
Union Representation: Eugene Police Employees’ Association (EPEA)
Work Location: Eugene Police Department, 300 Country Club Road, Eugene, OR 97401

Must reside in the State of Oregon and be able to report onsite in Eugene, Oregon for work to meet business needs.

Schedule: Must be available to work varying shifts including holidays, weekends, and/or irregular hours.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as information about all employee benefits.

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

• Responds to and assists at non-emergency calls for service and may handle routine calls independently, such as arranging for towing vehicles, retrieving stolen property, providing assistance at routine accident scenes, performing traffic control and traffic hazard removal, and serving subpoenas and citations.
• Prepares, or assists with the preparation of, written reports on incidents that do not require a police officer response, including non-in-progress report calls and non-criminal requests for assistance and parking complaints. Ensures inclusion and accuracy of all pertinent information.
• Serves as desk officer, taking routine police reports and providing information to the public; refers people to the appropriate criminal justice and/or social service agency; frequently manages high-stress interactions with the public.
• Handles a variety of prevention issues, requests, and complaints; assesses situations and decides upon appropriate responses and/or recommended actions.
• Represents the Eugene Police Department at community meetings and events; performs community outreach.
• Supports and respects diversity in the workplace.
• Assists at major incident scenes by providing traffic direction and logistical support.
• Serves as contact person to citizen inquiries and provides information on public safety regulations, policies, and procedures, as appropriate.
• Performs other duties as required.

For complete details, view the classification:
Community Service Officer.

• Experience
  • One year of experience providing service to the public or providing assistance in a social service and/or criminal justice environment. Experience in a public safety environment is preferred.
• Education
  • High school diploma or GED.
• Background
  • Must pass a police background investigation. No felony convictions at any time. No Class A misdemeanor convictions within the last 24 months.
• Physical
  • Must pass a physical assessment and drug test.
• License
  • Val…